Request ESRI Licenses (ArcGIS, CityEngine, Pro, and Training)

ESRI products are freely available to current faculty, staff, and students of Appalachian State University. Note: ArcGIS is only compatible with Windows (NOT Mac).


If you are using a university computer, ArcGIS should be installed from the Software Center.


If you are using a personal computer, install the software:

Once you have installed the software, complete the form below to request a license (Desktop, CityEngine) or account (Pro) to authenticate it. To view instructions for installing and licensing ArcMap, click here

For users wishing to have ArcGIS installed on their personal computers for them, please take your computer to the Technology Support Center for both installation and licensing.

All ArcMap single-use license files expire annually on June 30th. All licenses may be renewed as long as you are affiliated with the university. To request a new license, complete the form below.